Frequently Asked Questions
🌍 Shipping & Delivery
Q: When does my preorder ship?
A: All preorder items are made-to-order and ship out in July, once production is complete. You’ll receive a tracking link by email as soon as it’s on its way.
Q: Do you ship internationally?
A: Yes — DJV Studio ships worldwide! We ship from Prague, CZ, and delivery times vary depending on location.
Q: Do you have someting in stock or everything must be preordered?
A: We do have also stock items - earrings, notebooks, scrunchies, etc. All items, that must be preordered are labeled as PREORDER. And you can find the info about the production time in the product description.
👚 Sizing & Fit
Q: What size should I choose?
A: For clothing we offer unisex, oversized cuts in sizes from XS to 5XL—designed to be comfy, inclusive, and dopamine-ready. Check our size guide for chest and length measurements.
Q: Are the tees oversized or true to size?
A: They’re intentionally roomy—designed to drape with a relaxed, genderless fit. Go with your usual size, or size down for a cozier look.
🌱 Fabric & Care
Q: What materials do you use?
A: Our tees are made from 100% organic cotton (200 gsm) or 96% cotton and 4% elastan—soft, breathable, and perfect for layering or stand-alone style.
Q: How do I wash my tee?
A: To keep your print vivid:
Machine wash cold (30 °C),
Inside-out with like colors,
Low tumble dry or air-dry,
Do not bleach.
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💡 Brand Values & Sustainability
Q: What’s special about your preorder system?
A: We only produce the exact quantity ordered—no waste, no mass leftovers. That means you get your perfect tee, and the planet avoids unnecessary fashion landfill.
Q: Is your production ethical?
A: Absolutely. DJV Studio is a women-owned, small business focused on slow, responsible production. Each piece reflects care—for the planet, and for the people who make it.
🌍 Purchasing & Support
Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, Mastercard), PayPal, and direct payment via bank transfer.
Q: Can I change or cancel my preorder?
A: Yes—up until closing the preorders. After that, production starts and we cannot modify or cancel orders. If you need to change your size or item, reach out via email ASAP.
Q: How do I track my order?
A: Once shipped, we’ll send an email with a tracking number so you can follow its journey to your doorstep.
❤️ Community & Care
Q: Do you offer custom prints or B2B collaborations?
A: Yes! We love collaborating. We also offer custom textile design services and fabric bundles for makers—just send us a message.
Q: How can I stay updated?
A: Join our newsletter on the site, or follow us on Instagram @djv_studio to be first in line for drops, behind-the-scenes, and studio news.
Q: Can I resell your prints on products?
A: Yes, you can license our designs for your own creations (stickers, home décor, etc.). We just ask you credit DJV Studio and drop us a line for licensing details.